Education and Training

	GreyStone Business Solutions, Inc offers customized and industry standard consulting and training on multiple operational and functional topics. We specialize in both Technical and Soft Skills training including; Operational (Lean/ Six Sigma, Supply Chain) Team Facilitation, Management Training and Executive Coaching. Our team of experienced dynamic professionals have the skills to communicate, educate, facilitate, innovate and motivate your staff to achieve the extraordinary through your option of choosing classroom or on the job training. All GBS education and training programs are available in multiple languages.
	All training available in English, Spanish and French.	Lean / Process Improvement 5S Techniques of LEAN Kaizen Events: Attack the Problem Quick Changeover Manufacturing Lean Manufacturing Basics: Intro to Lean Theories of Constraint: Overall Management Philosophy Cellular Manufacturing: The Model of Workplace Design Mistake Proofing: Poka-yoke Quality Assurance Techniques Value Stream Mapping: Strategic Communication of Process Flow Pull System Manufacturing: Visual Replenishment by Demand Supply Chain Management: Ins and Outs of Products. Inventory Management: The Nuts & Bolts Root Cause Analysis: identifying prevention strategies Outsourcing: External Organization to Perform Business Functions Planning/Forecasting: How To, How Much and When Six Sigma: "Define - Measure - Analyze - Improve - Control" Soft Skills CRM: An Introduction to Customer Relationship Management Building Self Esteem and Assertiveness Skills Conflict Resolution: Dealing with Difficult People Customer Service: Critical Elements of Customer Service Time Management: Get Organized for Peak Performance Business Leadership: Becoming Management Material Human Resources Training: HR for the Non HR Manager Motivation Training: Motivating Your Workforce Project Management Fundamentals, Intermediate, Advanced Team Building: Developing High Performance Teams Anger Management: Understanding Anger - Yours and Others Change Management: Change and How to Deal With It Conducting Effective Performance Reviews Conflict Resolution: Getting Along in the Workplace Customer Service Training: Managing Customer Service Performance Management: Managing Employee Performance Problem Solving & Decision Making Employee Dispute Resolution: Mediation through Peer Review Train-the-Trainer - The Practical Trainer & Advanced Skills Business Ethics for the Office Safety in the Workplace